UX Audit & Usability Testing
500 Designs provides UI/UX audit services and usability testing to identify friction, prioritize improvements, and help websites and digital products perform better for users.
Top 10 Firm by 50Pros 2025
5-Star Rated in Clutch
America’s Fastest Growing Private Companies
#1 for Best Branding Agency in Los Angeles
Top Recommended Provider in San Francisco
We conduct in-depth UX audits and usability testing to uncover friction points, optimizing every step for clarity, flow, and conversion.
We combine analytics with real-user insights to reveal the “why” behind behavior, transforming numbers into design decisions that drive measurable results.
We test across platforms and devices to ensure your product feels consistent, responsive, and intuitive everywhere users engage.
We deliver comprehensive audits and prioritized roadmaps focused on high-impact, lasting improvements, fixing root causes, not symptoms.
Professional Education / Accounting
We designed a mobile-first learning product with short lessons, guided progress, gamification, certification, and firm-level oversight for busy accounting professionals.
Result:
A mobile-first journey from onboarding through certification
Construction Technology / FinTech
We rebuilt PayeWaive’s brand and website around CFO priorities, making its payment and compliance platform easier to understand, trust, and act on.
Result:
+140%
increase in new users
Logistics / Enterprise Commerce
We combined brand strategy, customer journey mapping, UX/UI, and design systems to connect fragmented products and legacy systems through one cohesive commerce platform.
Result:
One connected experience across previously siloed systems
Aviation / Workforce Technology
We transformed scattered learning and career resources into one skills-first platform where frontline and corporate employees can find relevant roles, development tools, and next steps.
Result:
90,000+
employees supported by one skills-first platform
FinTech / Financial Wellness
We redesigned the website around clearer product journeys and more direct calls to action, helping users understand the platform and continue their financial journey through the app.
Result:
18M
U.S. app downloads supported by web-to-app conversion
Co-FounderPerfectly Tea“They really go the extra mile, delivering more than what we expect.”
Director of Brand & MarketingCPG Startup“They step in and try to fully understand the industry and issues.”
Director of MarketingFedEx“This team is the real deal. Our executive team loved the output! It’s FedEx 2.0!”
Great experiences don’t happen by accident. We use insight, iteration, and empathy to turn UX findings into strategies that drive measurable growth.
We Diagnose What Drives and Delays Users
We begin with a deep dive into your current experience reviewing site structure, navigation, conversion paths, and accessibility. Using analytics and heuristic evaluation, we pinpoint the friction points that most affect engagement and performance.
We Observe, Measure, and Learn from Real Behavior
Next, we conduct usability testing with real users observing how they interact, where they hesitate, and what drives or deters them. We capture both behavior and sentiment to reveal what’s working and what’s holding users back.
We Turn Findings into Actionable Growth
Finally, we translate findings into clarity a prioritized report of actionable recommendations. We validate changes through iterative testing to ensure every improvement enhances usability, conversion, and user satisfaction.
